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June 08, 2007
The Three Dimensions of Ask3D
Never let it be said that Ask.com search doesn't
look outside the box for inspiration. When our User Experience team started
thinking about how to improve Ask Web Search, they sought inspiration from a
number of sources. Here's one:
Source: The National Gallery of Victoria
triptych (n.): A work consisting of three painted or carved
panels that are hinged together.
How did this centuries-old presentation format inform our brand new search format? Each piece of a triptych is built so that they can be reviewed separately, but they combine to create a richer experience. We've done the same with Ask3D.
It's a three panel interface where each panel represents a different dimension of information related to your search. Put them together and you get what we think is the best search experience available: Better results--more of them above the fold, and from more and different sources--with every results page.
Let's take a panel-by-panel tour.
AKA the Ask3D "control panel." Scroll all you want, the search box will always stay in the top left (where, incidentally, it opens up valuable space for more search results above-the-fold).
Start typing a query-you'll automatically receive predictive search suggestions that save you keystrokes. Don't like predictive text? Disable it with a single click:
Just below that, you'll find Ask.com's famous Zoom Related Search…so you can quickly Narrow or Expand your search queries without once touching the keyboard.
AKA the "results" panel. Sure, it looks familiar, but you'll find a couple surprises compared to other engines:
-At
the top of your results, the #1-ranked Smart Answer (structured data result)
for your query.
-Fewer ads: Ask.com remains the major search engine with the fewest number of
advertisements--8 per page maximum, compared to Google's & Yahoo!'s 11 per
page (and that's not even counting Yahoo's Yahoo hidden "Paid Inclusion"
ads, called, where sites pay per click to receive traffic from "editorial"
results).
AKA the "content" panel. Here's where search gets fun. Here's where you find valuable content related to your search, including:
- Images
- Video
- Blogs
- News
- Weather
- Music
The content in the right rail will change according to your search query to give you the most appropriate content available. That's because Ask3D not only considers relevant signals within the content, but also bases its ranking on previous aggregate user behavior for your query, according to what other searchers found most valuable.
Essentially, it's performing dozens of simultaneous searches in one!
We'll drill down more on these features in subsequent posts. In the meantime, try a search or two on the new Ask.com and see just what it is we're so proud of.
Ken Grobe
Product Content Manager
Ask.com
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Comments
The triptych design is extremely useful and extremely competitive for users who are using Ask in certain contexts. However, I still get better intended results with Google.
I used to use Ask a lot, and I hope it remains competitive because I feel it has a lot to offer.
Posted by: Jacob | Jun 9, 2007 6:28:01 AM
these are great improvements, I also use Ask for a long time and this is really great
Posted by: Software News | Jun 12, 2007 9:36:55 AM
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Opinions expressed here and in any corresponding comments are the personal opinions of the original authors, not of IAC Search & Media and may not have been reviewed in advance.
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